ChurnShield vs Gravy Solutions — Which Is Right for You?
ChurnShield is an automated software tool for recovering failed payments. Gravy Solutions is a managed service with a human recovery team. These are fundamentally different approaches, and the right choice depends on your size, budget model, and preferences.
| Feature | ChurnShield | Gravy Solutions |
|---|---|---|
| Pricing model | Flat rate from $29/mo | Performance-based (% of recovered revenue) |
| Free trial | ✓ 14 days | ✗ Custom onboarding |
| Setup time | 2 minutes, no code | Days to weeks (managed onboarding) |
| Recovery approach | Fully automated (software) | Human team + automated emails |
| Smart retries | ✓ | ✓ Managed by their team |
| Dunning emails | ✓ | ✓ |
| AI-personalized emails | ✓ Growth plan+ | ✗ |
| AI Smart Offers (cancel flows) | ✓ Growth plan+ | ✗ |
| AI Recovery Insights | ✓ Growth plan+ | ✗ |
| AI Win-Back Campaigns | ✓ Growth plan+ | ✗ |
| SMS dunning | ✓ Growth plan+ | ✓ |
| Phone call outreach | ✗ | ✓ |
| Slack alerts | ✓ | ✗ |
| Recovery dashboard | ✓ Self-serve | ✓ Reporting provided |
| Analytics / reporting | ✓ | ✓ |
| Public API | ✓ | ✗ |
| Churn prediction | ✓ | ✗ |
| White-label emails | ✓ Growth plan+ | ✓ |
| Customer support | Email + chat | Dedicated account manager |
Where ChurnShield Wins
- Predictable, flat-rate pricing. ChurnShield costs $29 to $199/month depending on your plan. With Gravy, you pay a percentage of every dollar recovered, which means your costs scale directly with your revenue. For a growing SaaS, that performance fee can add up quickly.
- Instant, self-serve setup. Connect Stripe in 2 minutes and ChurnShield is live. Gravy requires a managed onboarding process that can take days or weeks before you see your first recovery.
- Full control and transparency. You own the dashboard, see every retry and email in real time, and can adjust settings yourself. With a managed service, you are relying on someone else's process and timeline.
- Churn prediction and API access. ChurnShield gives you predictive insights and a public API for custom integrations. Gravy is a service, not a platform, so there is no API or predictive tooling.
Where Gravy Wins
- Human-powered recovery. Gravy has a team of real people making phone calls and sending personalized outreach to recover failed payments. For high-value B2B subscriptions where a personal touch matters, this white-glove approach can recover payments that automated tools miss.
- No upfront cost. Gravy's performance-based model means you pay nothing until they recover revenue. If you are risk-averse or cash-constrained and prefer paying only for results, their model removes the financial risk of a monthly subscription.
Who Should Choose Which?
Choose ChurnShield if you...
Want automated, always-on payment recovery that runs without human intervention. You prefer predictable flat-rate pricing over performance fees. You are an indie founder, bootstrapped SaaS, or small team that values speed, control, and cost-efficiency. You want to be live in minutes, not weeks.
Choose Gravy if you...
Run a larger subscription business with high-value accounts where personal phone outreach could make a real difference. You prefer a fully managed, hands-off approach and do not mind paying a percentage of recovered revenue. You want a dedicated account manager handling the entire recovery process for you.
Ready to Try ChurnShield?
Start recovering failed payments in 2 minutes. No code. No credit card.
Start Your 14-Day Free Trial →